The world is bursting with throw-away items – convenience is key, consumption is king. But, as disposability becomes ‘de rigueur’, should our customers be throw-away too?
Freelance writer Babu Basu, is both besieged and bemused by bad customer service and watches firms deliberately discard clientele and the cash they bring in.
Losing the logic
Logic says that when [...]
Archive for the ‘The company Porsche.’ Category
The Disposable Customer
Posted in The company Porsche., tagged Bad customer service, BBC, brand, disposable customer, marketing, reputation, rocket science, the customer is always right, the customer is king, the muppet tax, throwing away customers, watchdog, win our hearts and wallets on May 7, 2009 | 1 Comment »
Instalment 8 – The Muppet Tax.
Posted in The company Porsche., tagged advice for start-ups, bad customers, being a good customer, being a muppet, decency, difficult customers, excess charging, fairness in business, how to be a good customer, levies, stakeholder advice, stupid customers, taxes, the client is always right, the muppet tax, the muppets on September 6, 2008 | 2 Comments »
Troublesome customers beware. There is a new tax in town and it could cost you dear.
Prices are rising, disposable incomes are falling. The government is taxing us every which way it can. We’ve all heard about income tax, stamp duty, fuel duty and VAT, but how many of us have heard of the new tax [...]
Instalment Five – Where’s the company Porsche?
Posted in The company Porsche., tagged amy winehouse, babubasu.com, business writer, commercial lunacy, company porsche, core competence, creative problem solving, creativity, entrepreneur, MBA, polemic, rewarding, sole trader, stressed on March 25, 2008 | 4 Comments »
So you want to work for yourself. Be the boss, take control, earn big.
Are you mad? Do you like poverty and insomnia? Are you happy to work day and night for little or no revenue?
Unless you have either a huge bank account or portfolio full of guaranteed custom, these are the questions you will be asking yourself when you start up.
